Recent content by BJH

Yes, I emailed them and that was their response. However, the plumber found a black piece of plastic that was inserted in the bottom of the faucet to "channel" the hose and hold the lines. It is cut inside like a four-leaf clover with large/small sections. (I have a photo but no URL for it...

My plumber is installing a Hansgrohe 04076000 Allegro E Single Handle Pull-Out Kitchen Faucet. I had a previous Hansgrohe and it worked fine but on this one it is difficult to pull the hose out and it doesn't retract on its own--I have to use 2 hands to stuff it back! The weight is already at...

I am a homeowner who knows nothing about plumbing. I recently had two bathrooms remodeled by a reputable contractor (in business 20+ years, and carefully screened). One bathroom has a walk-in shower with a custom solid surface shower pan (using the most well-known solid-surface material). The...